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I've studied Carvana in great detail. A bold & Impressive effort.  IMO, Carvana's success, much like Ling's success, rests on the training & execution of the phone representatives (i.e. peeps in the office). Well trained staff is req'd to talk the shoppers thru the process and assume them all along the way.


Craig, What are the 2 dealers?



I'll guess they're in Tx or Fl, or, sitting within the Northeast megalopolis - Wikipedia, the free encyclopedia