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Just a bunch of sales shenanigans. It felt like every trick in the book they tried - we're buying new and we live 3 miles away. The business is yours. If you're buying new and paying retail - it's the most transactional deal there is. But they made it so we never want to step foot in the place again.


As a consumer, that's really the scenario where it's like ok, I wish we could just do it all online. On the way home my wife was like let's just use Costco. So those bad experiences sort of ruin it for everyone else.