• Stop being a LURKER - join our dealer community and get involved. Sign up and start a conversation.

Reply to thread

Carvana and Vroom have incredible call centers that move the customer through their website.  Their website is their process.  And the front components of their website is built to get the customer talking to their call center.  They built their website to facilitate a process that helps them. 


That is the key few solutions understand.  They're still selling a magic button when they need to help dealers better understand it is more about creating conversations your people can later close.