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I just see text messaging work for dealers for stuff like confirming appointments, but communicating back and forth via TXT on price negotiating and trying to set the appointment just seems like pain to me.Though, if a customer INITIATES the conversation. That's a whole different story.By no means do I think this is a "game changer", but offering this as a line of communication wouldn't hurt. Then again, in a perfect world, wouldn't it be nice to get in contact with the dealer via skype, gchat, twitter, tango, and FaceTime?
I just see text messaging work for dealers for stuff like confirming appointments, but communicating back and forth via TXT on price negotiating and trying to set the appointment just seems like pain to me.
Though, if a customer INITIATES the conversation. That's a whole different story.
By no means do I think this is a "game changer", but offering this as a line of communication wouldn't hurt. Then again, in a perfect world, wouldn't it be nice to get in contact with the dealer via skype, gchat, twitter, tango, and FaceTime?
