• Stop being a LURKER - join our dealer community and get involved. Sign up and start a conversation.

Reply to thread

Will was in our store a few weeks ago and reminded me of this thread.


As soon as I read this I sent it over to our customer care center leader Seth and asked him how test messages were going. He said so-so. So, I said read this thread and lets start texting everyone and see what happens. In 2 days he had text 60+ leads, got lots of opt-ins, created some conversations, made some appointments and sold a car.


We are incorporating text into our lead process with every lead. We use Dealer Socket and have the text feature so we are compliant, it has worked great and we will keep it up.