Reply to thread

Sam, I don't go "ghetto" on anyone.  When they say they are giving me a ticket number, I ask for the name and number of their supervisor, in the event that they can not resolve my problem.  For all I know, that number could be their laundry receipt.  We have all been given ticket numbers and never heard from them.  Get their supervisor's name and number and it rarely happens.

I'm not giving the support people a reason why they couldn't deal with me.  Being rude and abusive is enough.  I'm definately not going to curse anyone.  Remember, they usually tape these conversations. Don't give them any excuses.