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Please note that I stated that, "eCarlist was good at what they did." Our dealership had zero issue with the quality of their work. The website was great and the leads generated were great. Terrance is correct, I have only been with Ewing for 4 months and I was not there through the good times and the not so good times. And to your point, I have no idea if they were asking for things that were out of scope of their contract. What I do know is that there were unresolved issues with communication...The dealership holds no ill will towards eCarlist. They were are great partner for many years. And I do know that it was a very hard decision to replace them.
Please note that I stated that, "eCarlist was good at what they did." Our dealership had zero issue with the quality of their work. The website was great and the leads generated were great.
Terrance is correct, I have only been with Ewing for 4 months and I was not there through the good times and the not so good times. And to your point, I have no idea if they were asking for things that were out of scope of their contract. What I do know is that there were unresolved issues with communication...
The dealership holds no ill will towards eCarlist. They were are great partner for many years. And I do know that it was a very hard decision to replace them.