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After reading through all the comments (months later), the dealership I worked for switched over to Ecarlist in March of this year, from Reynolds. The process was a very long, frustrating one. Customer service was slow, to put it nicely. Basically, the website still has issues, some of which have not been addressed, and although requests had been submitted numerous times, nothing was addressed to fix the problems. There were issues with the Reynolds feed and we had to knock out homenet completely because of communication issues and pricing not transferring over. It's a nice looking site and user friendly, but my experience as a customer of the website and customer service/response time was not so great. I'm no longer with the dealership, but work in customer service, so I feel it's important to return phone calls in a timely manner.