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Hi Beth,


If you don't mind sharing the name of the store you worked at in a Private Message or feel free to email me the name of the dealership to jennifer.furtado@dealertrack.com I would like to make a courtesy call and offer them premier support to make sure everything is working on their end and everyone is trained on the system properly.

I believe it is very important to return calls and emails in a timely manner as well, from the time frame that you stated above in your message we were working through a merger, not that is an excuse for the service we provided but we were dealing with information overload from when our sales team was able to sell but we didn't have the support.


Thank you Joseph and Beth for responding!


Jennifer Furtado

Dealer Results Specialist

516-368-4501

jennifer.furtado@dealertrack.com