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We built the process ourselves.


The technician completes the MPI via the same software he uses for clocking job times, entering flat rate, cause, complaint, correct...


When he completes the form it emails the advisor a PDF copy, and a link to modify the contents of the MPI.  At that point we are printing to a color printer and reviewing results with our customer.  The final form is permalinked to the vehicle in our CRM.