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I think the @Kevin was aimed at me and not Morrison but I love the factual information.  With over 17,000 auto dealers in our quiver we also have a focus of providing UP-time with most large cloud platforms can provide.  That said, YES Drew I do believe that Microsoft cannot read the emails from dealers on the Office365 platform for multiple reasons.  1. The AD Security built into it is FISMA certified for even white house usage which happens to be on Office365. 2. The policies and security built into the Exchange platform have been proven for tens of years and used by the top companies worldwide.  3. Google was born 6 ish years ago, Microsoft's platform has been proven secure for longer than Sergey has been alive.  All of this said, my point, our collective point is that dealers need to migrate to a platform that is current, now, sufficient and affordable.  There are two that I would endorse here which are Office365 and Rackspace.  Every dealer I see using Google or gMail has converted within two conversations.  I appreciate that you have moved dealers to a better platform than simple IMAP from a local IT firm however G is not for dealers.  We have too many compliance rules to obey.  We are just selling cars but ask Lithia about their text messaging practices or other large dealer groups like Gosch about DMV practices and AutoNation about privacy and customer security.  We need to start providing services to the 1 to 3 store dealers that are the equivalent of what large dealer groups are setting as the standard.  In closing - None of the large dealer groups are on Google Apps - they all have Exchange either in Office365 or Rackspace or on Premise.