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Fixing The F&I Bottleneck hosted by DealersEdge

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Is 30 minutes a reasonable delivery time from the moment the customer enters the F&I office.

  • No Way - too much paperwork

    Votes: 0 0.0%

  • Yes - If we can get everyone on the same page- It can't just fall on the F&I Managers shoulders.

    Votes: 5 100.0%

  • Gen Y need to settle down like their parents did in the past if they expect to buy a car.

    Votes: 0 0.0%
  • Total voters
    5
Rebecca Chernek

Rebecca Chernek

Green Pea
Jun 23, 2014
4
1
First Name
Rebecca
#1
Come join us December 4th from 1:00 PM EST - 2:00 PM EST explore FixingThe F&I Bottleneck facilitated by Rebecca Chernek. www.dealersedge.com

Is it realistic to expect a 30 minute delivery time from the minute the customer touches down in the F&I office- what policies and procedures would a dealer have to implement to establish a faster delivery time and why it would not only help to increase profits but customer satisfaction! Some veterans say that Gen Y have the highest percentage of slow pay history and have no business dictating how long it will take to put them into a new car- even if it takes all day! Will the online customer have to adapt to worn out practices of buying a car or will the dealer have to make changes to maintain market share?
 

✨ AI Highlights

Rebecca Chernek is hosting a webinar on December 4th examining whether dealerships can realistically deliver customers from the F&I office in 30 minutes and what operational changes would be required to achieve faster turnaround times. The session will explore the tension between improving delivery speed to meet modern customer expectations (especially Gen Y) and traditional dealer practices, while addressing how faster F&I processes can increase both profitability and customer satisfaction.

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