- Dec 2, 2009
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- John
Hi Gang -- having some interesting conversations about GM lead response tracking (stop-the-clock) with Shift (it's still Shift, right?).
Discussion threads:
* Autoresponders DO NOT stop-the-clock
* Personal emails DO stop-the-clock
* CRM-logged phone calls (VIN, ELeads) DO stop the clock.
Is it true that GM is now expecting 24-hour coverage for lead response? They want phone calls and/or emails at 03:00 AM?
Who's got the truth here?
Thanks!!
JQ
Discussion threads:
* Autoresponders DO NOT stop-the-clock
* Personal emails DO stop-the-clock
* CRM-logged phone calls (VIN, ELeads) DO stop the clock.
Is it true that GM is now expecting 24-hour coverage for lead response? They want phone calls and/or emails at 03:00 AM?
Who's got the truth here?
Thanks!!
JQ
