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Re: GM Rep Management "Required"We are participating because our local Chevy marketing group out-voted us. I have concerns about this, because one of the big reasons that Google and Yelp removed reviews earlier this year was because of non-active reviewers. If we send out an invite encouraging someone to leave a review and they never do again, it does not sit well with Google and Yelp.Our current process is to only encourage "active" Google+ users and Yelp users to leave reviews on those sites, otherwise we stay with DealerRater, etc. I had some other concerns as well that I submitted, but never got a response.If you think this is aggravating with what GM is forcing us to do, let me tell you about the waiting room chairs that cost $4000 apiece that they are telling us to buy...
Re: GM Rep Management "Required"
We are participating because our local Chevy marketing group out-voted us. I have concerns about this, because one of the big reasons that Google and Yelp removed reviews earlier this year was because of non-active reviewers. If we send out an invite encouraging someone to leave a review and they never do again, it does not sit well with Google and Yelp.
Our current process is to only encourage "active" Google+ users and Yelp users to leave reviews on those sites, otherwise we stay with DealerRater, etc. I had some other concerns as well that I submitted, but never got a response.
If you think this is aggravating with what GM is forcing us to do, let me tell you about the waiting room chairs that cost $4000 apiece that they are telling us to buy...
