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"Doesn't that make Dealer A, look just like Dealer B?"

It's not just the sites that they want to control but the physical dealerships too.  We just went through a remodel and I'm not going to lie, it's nice, but I was blown away when I heard about how every little detail had to be GM approved and how much the stuff on their lists cost.

With the reputation management the frustrating part about that so far has been the waiting.  The company we chose wasn't prepared for the flood of customers and so we're stuck paying for a service we're not getting yet and might not get til mid Feb.

I can understand where GM is coming from with all of it, but it seems a little overboard.  It's like the video that was posted a few days ago about not punishing everyone for a few people's mistakes.