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I second that. We find it's a lot harder to get Google reviews for the reasons you said. We use Dealer Rater, of course you have to register but our customers seem to not mind and like that much more since it is dealership related. Again, its all in how you set it up with the customer.Are you sending all your customer pay service customers an email asking for a review with a link? We find the opposite true, that we get more service reviews. But its all in how the advisors and sales people set it up and ask!I am LMAO!Are you multi-line? We are and we found out if we went multi-line SFE, we didn't have to participate in the RepMan program.
I second that. We find it's a lot harder to get Google reviews for the reasons you said. We use Dealer Rater, of course you have to register but our customers seem to not mind and like that much more since it is dealership related. Again, its all in how you set it up with the customer.
Are you sending all your customer pay service customers an email asking for a review with a link? We find the opposite true, that we get more service reviews. But its all in how the advisors and sales people set it up and ask!
I am LMAO!
Are you multi-line? We are and we found out if we went multi-line SFE, we didn't have to participate in the RepMan program.
