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OK, so our "reviews" have gone live - this is a sick twisted joke! I don't think most customers realize these email replies go up as reviews on our site. I don't have enough time in a day to reply to all of these and running down the whole story to each and every one would be a full time job. As a small store that has no way to regain SFE money on a number of levels I don't see this lasting long for us.