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UPDATE: Since posting this, Sandi Burton, Sr Director of the Digital Air Strike National Performance Team, has contacted me and apologized for the way this was handled as well as addressed my other concerns with their company. I appreciated her timely response and genuine concern to correct any outstanding issues.She has also forwarded our request of allowing customers the ability to edit their survey comments/rating before the go-live date, to their Director of Strategic Alliances - who works directly with GM on this program...Thank you, Sandi!
UPDATE: Since posting this, Sandi Burton, Sr Director of the Digital Air Strike National Performance Team, has contacted me and apologized for the way this was handled as well as addressed my other concerns with their company. I appreciated her timely response and genuine concern to correct any outstanding issues.
She has also forwarded our request of allowing customers the ability to edit their survey comments/rating before the go-live date, to their Director of Strategic Alliances - who works directly with GM on this program...
Thank you, Sandi!
