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Re: GM Rep Management "Required"Goodness ... look what I got today from Cobalt..."Dear [Poor poor chevy dealer],On Friday, May 24, 2013, Cobalt inadvertently sent a Reputation Management e-mail to some of your prior customers in error.This included customers who have not recently been into your dealership for a sale or service appointment. We have identified the cause of this issue and it has been resolved.Any survey reviews that were generated from these erroneous emails will be removed from your Reputation Management dashboard and your website. Moving forward, the Email recipients who click on the survey link will be redirected to a landing page providing an apologetic message for the email sent in error and thanking them for their time. "All I can say is WOW. Thanks for forcing us to use these awesome services GM!
Re: GM Rep Management "Required"
Goodness ... look what I got today from Cobalt...
"Dear [Poor poor chevy dealer],
On Friday, May 24, 2013, Cobalt inadvertently sent a Reputation Management e-mail to some of your prior customers in error.This included customers who have not recently been into your dealership for a sale or service appointment. We have identified the cause of this issue and it has been resolved.
Any survey reviews that were generated from these erroneous emails will be removed from your Reputation Management dashboard and your website. Moving forward, the Email recipients who click on the survey link will be redirected to a landing page providing an apologetic message for the email sent in error and thanking them for their time. "
All I can say is WOW. Thanks for forcing us to use these awesome services GM!
