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Here only the strong survive.

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#13
Jeff, "Here, only the strong survive"...It's so right to but so wrong. That's the oxymoron of it all. You can't fix the top (factories) if some of the infection remains at the franchise level.
The reality is that each factory has to be able to choose some of the stores to close. The franchising system in most states will make that tough. Also, I am sure you heard that GM may kill Saturn. That's just stupid and that new selling mantra didn't fail to deliver but the quality of the product did. Who's watching out for the best interest of the retail workforce in all of this? Free labor without any kind of base for rep's has to end. So "only the strong survive" is the same vomit reflex I get because that is what a millionaire owner can say because it costs him nothing by paying nothing to the people that ARE working hard, taking test drives, following up on sold vehicles, taking care of customer's service needs and on and on. In times like this, I have been there a few times, the WORST salesperson is hanging on to the showroom door handle or up'ing people at the front of the driveway lot grabbing on to door handles. I have seen the worst and the industry will survive but good and honest salespeople will not with a strong survive mentality.
 
#15
Pretty common sense that it's the truth and I would 100% agree...the real challenge though is for leaders to turn words into action, philosophy into results. As an owner of 2 sub prime stores in Chicago, I can't tell you how many times I have presented great "words" to my staff and watched some of them nod their heads in agreement only to go back to the path of least resistance later in the week, and for the record they do not work there any longer...my point to anyone who was motivated by the e mail mentioned is to not leave it there-go out and actually convert those words/emotions into actions and actions into results. Do it for your dealer, for your salespeople, for the porters you're keeping employed, and most of all, do it for the person in the mirror getting paid every day for doing the right thing. Because everything listed was "right" and "basic" and not worthy of a trophy. So if anyone is doing anything less than mentioned (especially in these times), tell the person in the mirror collecting a full paycheck for doing an 80% job that somehow their existence is justified...or start doing 100% of the job.

Things will change and they will get better-keep your head high.

Scott Falcone
Bob Watson Chevy
World Hyundai
Chicago
 
#17
DAMMMMMMMMMN!!!

I love it! Yes I am also to the point of punching someone in the face from hearing the "They won't buy" excuse. "Expenses are tight" on and on and on...

Ooooooh no! I feel I better get my drink on with the most fabulous Jen KOOL-AID!

Come on! Really this is the time to shine. Take on the customers out there that your competition is not willing to pick up the phone for! Make those cold calls, get out the lot and wave at the passing traffic, market yourself, create an image and HECK YAH give them the warm hand shake! It surely makes a difference.

Salesmen are putting themselves at a desperate measure right now. They are so worried about their paycheck instead of selling the value of the vehicle itself! That kills the deal.

Reading the negative press puts you in a slump, STOP READING IT!

So desperate and scared of what is going on. Come on guys & gals. Get your feet on the street.

Not to be biast, but as we called the used car lot "THE PIRATE SHIP". I stuck with the boys and sold a SH*T LOAD of cars. TOP DOG or should I say TOP BROAD! I was not scared of what was going on.

We sold hard, We sold good & damnit we made a good living.

During these times of recession, hard times & banks aren't buying; this is the BEST TIME TO SELL!

Little guys going under, this is the time to take their traffic, their clients THERE SALES!!

OK OK the Jen Kool-Aid just worn off! But there is my final $0.02 on what is going on.

ONLY THE STRONG SURVIVE!!!!!!
 

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