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Yeah we've been using them for a few years now so are grandfathered into an older plan, they were recently acquired by a larger company so I'm sure that's why they have a sales gatekeeper now.


Fairly typical lead qualification process that most larger SaaS companies follow to weed out leads and allow their top sales reps to focus on the most qualified hot leads. But I agree, annoying to waste 30 mins getting through a gatekeeper to be able to actually schedule a call to talk with someone.