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To help salespeople when taking phone-ups and calling Internet leads, I've created some online phone scripts.  These scripts are unique since they contain active links which will help salespeople overcome customer objections.  The "steps" on the left are also linked to short online training videos.  So far I've built three scripts, "Inbound Generic New & Used,"  "Inbound Specific New & Used" and "Outbound Internet Leads."  I plan to add a bunch of outbound scripts in the near future. 


Here's the link: Phone Scripts


For those of you using CRM, I can normally load these scripts and more right within a CRM tool.  Please have your CRM vendor contact me for more information.


Please let me know your thoughts.