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How Effective is Direct Mail in 2025?

One other thing to keep in mind: 70 million people are signed up for USPS Informed Delivery, where they receive a daily email with images of their incoming mail.

Those emails have a 59% open rate and generate 3.7 billion monthly impressions - so that's one additional (and often overlooked) "digital" touchpoint that comes with direct mail.

And then to further optimize direct mail costs, you can use an AI scoring model to predict which customers are most likely to buy - allowing you to exclude low-probability recipients.
This is smart.
 
One other thing to keep in mind: 70 million people are signed up for USPS Informed Delivery, where they receive a daily email with images of their incoming mail.

Those emails have a 59% open rate and generate 3.7 billion monthly impressions - so that's one additional (and often overlooked) "digital" touchpoint that comes with direct mail.

And then to further optimize direct mail costs, you can use an AI scoring model to predict which customers are most likely to buy - allowing you to exclude low-probability recipients.
That's a strong open rate and it reaches potential customers right in your market. Also, it seems that Facebook ads is throttling views in hopes that your advertising budget spending would increase. Only then will your ads start showing to a larger audience, like it initially was with a smaller budget. USPS isn't throttling mail.
 
Thanks @Ryan Everson for sharing the info about Informed Delivery. I did some more digging into it and found where businesses can run Digital Campaigns through it. Its pretty interesting.


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✨ AI Highlights

Dealership professionals debate the effectiveness of direct mail in 2025, with consensus that it works when executed strategically—targeting the right audience, using visually appealing postcards over letters, and pairing campaigns with follow-up call centers. Key insight: while skeptics argue digital channels offer better ROI, proponents highlight direct mail's high memorability and overlooked advantage of USPS Informed Delivery (59% open rate reaching 70 million users), suggesting the channel remains viable when combined with other marketing touchpoints and tailored to demographic targets.

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