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Internet BDC/Sales Manager Positions

Aug 11, 2011
1
0
First Name
Nick
Sonic Automotive is currently seeking Internet/BDC Sales Managers across the country.

Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Purpose:

  • Responds to Internet customer inquiries and ensures that the dealership actualizes its maximum profit potential on Internet sales.

Duties and Responsibilities:


  • Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by e-mail, or in person.
  • Has thorough knowledge of all dealership products and services.
  • Satisfies the transportation needs of Internet-generated customers.
  • Directs customers to product information resources, including those available on the Internet.
  • Assists customers in selecting a vehicle.
  • Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
  • Checks email frequently and responds to inquires immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.
  • Handles all Internet sales inquires personally.
  • Coordinates Internet promptions with other dealership sales promotions and advertising.
  • Ensures that the Web site address is prominently displayed throughout the dealership; e.g., on business cards, flyers, pens, and all dealership advertising.
  • Researches auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise.
  • Works with webmaster to update the Web site frequently to attract new and repeat visitors.
  • Takes photos of dealership inventory for use on the dealership site.
  • Maintains an ongoing customer database to capture repeat business.
  • Knows and understands the federal, state, and local laws which govern retail automobile sales.
  • Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
  • Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
  • Attends product and sales training as requested by sales manager.
  • Schedules first service appointment.
  • Attends sales meetings.
  • Maintains professional appearance.
  • Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

[h=2]Job Requirements[/h]QUALIFICATIONS:
  • Retail automotive sales management experience
  • Dealership level BDC experience
  • High school diploma or equivalent
  • Training experience preferred




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Internet/BDC Jobs at Sonic Automotive=