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Internet Lead Manager (ILM) Tools, where are they?

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#82
Craig,

If you are looking for lead management tool, you can try our "DOLLAR" system. It can:
* Issue alerts when leads arrive
* Manage appointment scheduling -- even from other vendors or your own Web site
* Automatically distribute leads -- even at separate locations
* Manage follow-up efforts
* Pull credit in real time and submit to lendors via DealerTrack or RouteOne
* Customizable reporting on ROI

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www.carloanco.com
Contact our one of our sales reps for a demo @ 888-888-7227
 
#83
You forgot one name, DealerUps, Great custom Templates, nice automated schedule set-ups. No additional user cost,Can be used for multi points or single points.It is modulated to become anything you want, DeskLog,Inbound and outbound call capture, campaigns. More than happy to give you afforable pricing [email protected]
 
#84
We've been using Dealersight for almost a year now. The emailing system is kind of broken if you're running Vista/7 (we get errors constantly, but thank god for Ubuntu Linux!), but it's simplistic and works. Recommended for small-to-mid dealerships looking for a cost-effective CRM, as long as you have a separate emailing client.
 
#85
I am an independent consultant focused primarily on ADP w.e.b. CRM. One of my dealerships asked me to actually prove my concepts (it's easy to talk about selling cars, now show us you can do it)! They use ADP w.e.b. CRM and so we set it up and I'm currently running the internet department for one of their stores from my office.

The first month (March 2010) we had as many appointment shows and had 2 less sales than they did the months of January and February combined.

ADP CRM iLeads does work. I've worked with it for 8+ years, you just have to know how to work it.
 
#86
Mike there in lies the problem "ADP CRM iLeads does work. I’ve worked with it for 8+ years, you just have to know how to work it." How many people are at a dealership for 8+ years. For a system to be effective and have buy in from the users it must be easy to use.
 
#88
Are there any lead management tools out there similar to Cobalt's LMCC, in regards to the personal organization/customization/layout & broadcast (mass email) features?
We are averaging 50+ leads a day in our internet department, and our total customer database is closing in on 60,000 files in LMCC.
If we were to make a switch, some of the other lead management tools we have looked at just won't work with the volume we have, or the handling process we use.
LMCC is okay, but if there are any other tools out there similar to it, perhaps a little more up to date, I would really like to read up on them.
Any tips?
 
#89
Sarah, not sure if this post is recent, but Eauto offers a feature rich ILM/CRM called Aeros that's an improvement on AVV. We have dealers convert from AVV now and again, including an Infiniti retailer just this week! Pricing starts at $55 / mo for ILM and it's manufacturer certified if you're a franchised retailer. Happy to help you if you have a need today... contact me if I can help: [email protected].
 

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