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Is ADP the Cadillac of DMS's?

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A Ford dealer struggles with ADP's Drive DMS system, which cannot produce digital archives of financial statements required by Ford's new FBMI submission process, revealing a significant capability gap despite ADP's market position. The thread evolves into a broader critique of ADP and CDK systems as outdated and bloated, with multiple users criticizing their archaic interfaces, security issues, and aggressive contracting practices that lock dealers in. Several respondents recommend smaller alternatives like Autosoft, ADAM, and AutoMate as better value options, suggesting dealer frustration with the incumbents has created openings for newer competitors.

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