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AutoAlert CXM is a good CRM, but expensive. Other options include DealerSocket CRM, CDK Global CRM, Reynolds CRM, CRM Automotive, eDealer CRM, and Webxloo CRM. We use Webxloo CRM and are happy with it. It's easy to use, works on mobile, and integrates with other tools. I recommend doing your research to find the best CRM for your dealership.