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We left VinSolutions in January of this year after using it for over 10 years, switched to eLead CRM and are already back with VinSolutions. I do not recommend eLead. Their account performance management was nonexistent, support took a long time to resolve any tickets submitted to them, and the CRM itself lacked a lot of reporting we had in VinSolutions. I don't have any experience with Auto Alert CXM so unfortunately I can't provide insight there.
