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We have dealers using text but not in the way described.

When the  car is dropped off the service advisor asks how they'd like to be  notified, and may offer the option to pay prior to pick up, such as for  an after hours need, or if someone different is paying the bill (child/  parent). Once the work is done, the service advisor uses our SaaS  payment solution to text or email the invoice. The customer then clicks  and pays online.

Extra benefits:

- the text or email can be forwarded to another party to pay; multiple parties can pay part of a bill, if the dealer allows.

- if the bill is paid, the dealer can make arrangements for key pick up after hours

There  are no scheduling features, but it's another tool d can use on a  regular basis to minimize pick up time, or on an as needed basis for  special circumstances.