Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature currently requires accessing the site using the built-in Safari browser.
Normal
We recently looked at some options for this, but what we wanted wasn't really available so we're sort of pulling it together.Essentially what we want is:1. Ability to have a customer provide a cell number at the service desk when they drop off their vehicle2. Tie this number to their DMS / ID so we can save it for later3. Allow them to also opt into service reminders and dealership communications4. Text the customer when their car is ready and then the advisor will also schedule the next tweet manually for when the car needs to come in againWe didn't want to automate anything, because the risks are too high (read: Papa John's lawsuit et al), and we also didn't want to have to worry about anyone other than the individual service advisors being able to send this out.I'm just scared about the sales guys getting ahold of it.
We recently looked at some options for this, but what we wanted wasn't really available so we're sort of pulling it together.
Essentially what we want is:
1. Ability to have a customer provide a cell number at the service desk when they drop off their vehicle
2. Tie this number to their DMS / ID so we can save it for later
3. Allow them to also opt into service reminders and dealership communications
4. Text the customer when their car is ready and then the advisor will also schedule the next tweet manually for when the car needs to come in again
We didn't want to automate anything, because the risks are too high (read: Papa John's lawsuit et al), and we also didn't want to have to worry about anyone other than the individual service advisors being able to send this out.
I'm just scared about the sales guys getting ahold of it.
