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"To gain some understanding of the IP threat facing dealers and some of the factors that contribute to that threat an arbitrary time period of one month was selected, and the intrusion and attack information was complied and analyzed. In the 30-day period, an average of 4,800 attacks was recorded at the dealers with business-class T1 Internet access services. Where cable or residential-class DSL circuits are used, this average increased to 11,000 attacks in the same 30-day period (An attack is defined as any Internet traffic attempting to enter the dealership's network which was not specifically invited by an application, such as a web browser)" (GM Dealer IT).

If a dealer can't call the help center and get walked through the process of building a report then how can you argue that they could possibly know what information they are giving out and to who when they give access to their server? It only takes 1 lawsuit to understand the importance of data security. If your dealership pays $20 a month for a third party vendor's service how much security do they possibly have? What is stopping hackers to hack into their systems and then into yours? It is time to make these vendors responsible. Google "ADP data security breach", and you will see that a big company like ADP wasn't able to prevent it. What did the recent security breach do to Sony? Only cost them a billion dollars. Congratualtions to Reynolds for taking the initiative to shut down potential threats to their customers. The only thing I disagree with is the way the program was roled out. Dealers weren't notified properly which caused disruptions to their business. Overall, the system's security is up to accounting standards which is important for dealerships with so much sensitive information. Go to any accounting firm and check to see if they leave their computers running without any automatic log off.