I've been meaning to add to this thread since [USER=10828]@erika_simms[/USER] posted the latest update. First off, big thanks to Tyson, Tabitha, and Brian for their continued efforts on DealerRefresh :thumbup:
This is an experiment for the community to learn from. That's why we are being so transparent with our numbers. If anyone has anything to add or experiment on please let us know in this thread.
Our goal continues to be moving people off of Facebook to these forums as the bulk of DealerRefresh's content is here. Facebook is not an archive of knowledge. It will be interesting to see how FB's new move to make Groups central will play out for non-Facebook communities.
As an aside, our relationship with Dealer Authortiy has paved the way for a technology new relationship with Podium. They now power our chat in these forums and Facebook Messenger. That wouldn't have been possible without Dealer Authority's help in establishing a way to work together 