I'm with you Kcar. Maybe we should start a thread showcasing these cheating dealers. No way there are real reviews What goes around, comes around. I said it several months ago in a tweet - it's rare I find any value in Google Places reviews.
Wait a second... 1,300+ Google User REVIEWS, and ONLY 19 Google +1's on the homepage.. Something isn't right here... Plus, they show off the reviews, but there's nothing on their website that tells customers how to post reviews or where to post the at.. Plus they don't have the inventory, they have 200 new cars, 93 used cars, no way they are moving enough inventory for that many customers..
Next is YELP, 16 reviews.. Almost ALL are negative, 2 stars.. DealerRater only 157 reviews..
Also, I'm 90% sure I know which company they are using.. It's one that will post all those reviews for you, something I frown upon myself..
I'm going to have to say this is not legit or done by customers at home.. (My own personal opinion, but it just doesn't add up). I'm going to guess we've found our first dealer that MAY be abusing the system already..
I'm with you 100% on this Jeff. I seem to always get into trouble with my stance on 'Online Reputation Management' (I think it's bull shit)....The best part of customer reviews (good and bad) is getting honest feedback so you truly know where you're doing great and where you might need to place some additional focus for better customer service.
...IF you can get past using reviews for nothing more that a Marketing ploy, you would have a better understanding and appreciation on how you can use the service to better your dealership all together.
Wait a second... 1,300+ Google User REVIEWS, and ONLY 19 Google +1's on the homepage.. Something isn't right here... Plus, they show off the reviews, but there's nothing on their website that tells customers how to post reviews or where to post the at.. Plus they don't have the inventory, they have 200 new cars, 93 used cars, no way they are moving enough inventory for that many customers..
Next is YELP, 16 reviews.. Almost ALL are negative, 2 stars.. DealerRater only 157 reviews..
Also, I'm 90% sure I know which company they are using.. It's one that will post all those reviews for you, something I frown upon myself..
I'm going to have to say this is not legit or done by customers at home.. (My own personal opinion, but it just doesn't add up). I'm going to guess we've found our first dealer that MAY be abusing the system already..