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My Major Website Annoyance

Chip Grueter

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Jan 7, 2010
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Chip
Lately I've noticed a trend with dealer website providers to automatically detect that I'm on my (i)phone and automatically redirect me to the mobile version of the website. That's not my pet peeve, as it's a Coke/Pepsi thing - half the people like it, half don't. What I find really annoying is when I get redirected, no matter what page I just requested or clicked a link to, I get redirected to the mobile homepage, with no way to view the actual link, except to try and find it using the mobile site's hierarchy.

As a developer, I understand how much easier it is to just funnel all mobile traffic directly to the mobile homepage, but putting in that extra effort to redirect a user to the proper mobile VERSION of that page they requested will make for a much smoother and happier experience.

With mobile search becoming much more popular, I think it's really important to tackle this with the website providers as someone searching on their phone isn't going to want to have to find the information twice.

/rant

Chip-
 
Lately I've noticed a trend with dealer website providers to automatically detect that I'm on my (i)phone and automatically redirect me to the mobile version of the website. That's not my pet peeve, as it's a Coke/Pepsi thing - half the people like it, half don't. What I find really annoying is when I get redirected, no matter what page I just requested or clicked a link to, I get redirected to the mobile homepage, with no way to view the actual link, except to try and find it using the mobile site's hierarchy.

As a developer, I understand how much easier it is to just funnel all mobile traffic directly to the mobile homepage, but putting in that extra effort to redirect a user to the proper mobile VERSION of that page they requested will make for a much smoother and happier experience.

With mobile search becoming much more popular, I think it's really important to tackle this with the website providers as someone searching on their phone isn't going to want to have to find the information twice.

/rant

Chip-

A site should auto redirect when you just go to the domain name, but either way it goes it should have a link at the bottom of the page or something to jump to the other.
 
I use PHP primarily, and it's easy to avoid this problem without creating multiple versions of the page or complicated coding. For example, you can set it up to load a specific CSS style based on a ? argument in the URL, like http://www.mysite.com/index.php?browser=iphone and that would load "iphone.css" and the iPhone formatted site. I've used this technique before with success.
 

✨ AI Highlights

Chip Grueter complains that many dealer website providers redirect mobile users to the homepage rather than the mobile version of the specific page requested, forcing users to navigate through the site hierarchy to find what they originally clicked. While acknowledging mobile detection is standard practice, he argues that properly redirecting users to the corresponding mobile page requires only modest additional development effort but significantly improves user experience. Replies confirm the frustration and offer technical solutions, such as using CSS-based styling to serve mobile-optimized content without creating entirely separate page versions.

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