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Has anyone figured out what Reynolds is doing to choose what account to lock out?  Is it based on the number of reports being brought down or is it related to the size of the files being brought down? 

My company continually is being locked out and we have to get a new ID with the correct privileges to bring down the reports we need via report scheduler / query builder.  Becoming certified is not an option as we only have a handful of ReyRey customers.  Although loosing these customers is also not a viable option either.  Does anyone have any new update on avoiding the lock outs?