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I just had a dealership I worked with to run files through Query Builder and the scheduler, as opposed to our standard dial up process, call me and tell me that the ID he was using had been locked. He called Reynolds and they actually told hum he was going to have to run all the queries manually since running overnight in the scheduler looked suspicious. Seriously? Query Builder and the Report scheduler are Reynolds products, no third party knew the user ID and password or accessed the system in any way. This was completely within the bounds of what Reynolds has provided the dealer.
I just had a dealership I worked with to run files through Query Builder and the scheduler, as opposed to our standard dial up process, call me and tell me that the ID he was using had been locked. He called Reynolds and they actually told hum he was going to have to run all the queries manually since running overnight in the scheduler looked suspicious.
Seriously? Query Builder and the Report scheduler are Reynolds products, no third party knew the user ID and password or accessed the system in any way. This was completely within the bounds of what Reynolds has provided the dealer.
