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As a dealer, I find Reynolds unresponsive, slow, and hard to deal with. Everything they do takes longer than it should and always seams geared toward making things harder than they should be. I wish there was a better alternative. Our reps know little about what is going on and if you ever need anything it takes an act of God to get it accomplished. This latest bit with blocking out previously certified Reynolds vendors like vAuto is just more of the same as far as I am concerned.