Hey everyone,
I'm new to the site, just looking for some other opinions or suggestions. I work at a large local used-car dealership in WI and, at my store, we've had an ongoing issue with titles. Either customers "left their title at home" or banks receiving our payoff are sending titles back to the customer instead of us. Are there suggestions on best and fastest way to obtain the titles that customers are in possession of that are rightfully ours. As far as I'm aware, we are only able to order a duplicate title and sign it with a POA if the title was originally held by a lienholder. Most of our issues stem from customers just not turning them in. Meanwhile, we're still selling them a car as to not lose out on a sale.
Any suggestions are appreciated.
I'm new to the site, just looking for some other opinions or suggestions. I work at a large local used-car dealership in WI and, at my store, we've had an ongoing issue with titles. Either customers "left their title at home" or banks receiving our payoff are sending titles back to the customer instead of us. Are there suggestions on best and fastest way to obtain the titles that customers are in possession of that are rightfully ours. As far as I'm aware, we are only able to order a duplicate title and sign it with a POA if the title was originally held by a lienholder. Most of our issues stem from customers just not turning them in. Meanwhile, we're still selling them a car as to not lose out on a sale.
Any suggestions are appreciated.