• Stop being a LURKER - join our dealer community and get involved. Sign up and start a conversation.

Off Site Call Centers as your BDC

lfinney

Peel'm off the Ceiling
Jun 13, 2009
35
0
First Name
LORI
Anyone using as off site call center as the main calls for you sales department? We recently addded a CRM company that has an a call center and I often wonder if this would be a better option for the dealership?
As our dealer group grows I consider possibly converting our smaller sized BDC to a service/CSI department and outsource the sales calls. Anybody want to share experiences? :ltbulb: