- Jun 4, 2011
- 67
- 26
- First Name
- Malinda
JC - a quick email suggestion. As a new dealership, make sure you have a process in place to capture your customer emails. It won't generate sales this month, but in 3 years or so when your customers need another car you'll be glad you have the database. Also, collecting emails isn't enough. Even though short-term you may not have enough of a database to justify a customer newsletter, don't let those emails languish. You can send a Merry Christmas email, happy birthday, happy car purchase anniversary, etc. so that when you do start sending a newsletter your email won't be a complete surprise to your list.