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There is NO....and I repeat NO software solution in the automotive space that can fix this easily. What you're referring to is a CRM or DMS solution that can support multi-tenant architectures. A.K.A. truly support dealer groups.There have been two solutions that were able to do this nicely:Dealer.com/Dealertack CRM that was mothballed in favor of the VinSolutions CRMCRMSuite (iMagicLabs) has this architecture disabled within the licensing of the product to Dominion ...Like Cox, I think Dominion didn't recognize the valueCDK was able to do this within the CRM they offered years ago. However, as a user of that system, I could never make it work. Nor could I find an employee at (then ADP) CDK who could do it either. They have since rewritten it and I have no idea how well it handles "tenancy databasing" now .....judging by your post it is still the disgusting overcomplicated mess it always has been.I am aware of a single solution on the horizon, but that won't help your problem today.You could manage your email marketing within a solution like MailChimp. It requires a lot more work on your part, but the only solution, I can think of, is a workaround.
There is NO....and I repeat NO software solution in the automotive space that can fix this easily. What you're referring to is a CRM or DMS solution that can support multi-tenant architectures. A.K.A. truly support dealer groups.
There have been two solutions that were able to do this nicely:
CDK was able to do this within the CRM they offered years ago. However, as a user of that system, I could never make it work. Nor could I find an employee at (then ADP) CDK who could do it either. They have since rewritten it and I have no idea how well it handles "tenancy databasing" now .....judging by your post it is still the disgusting overcomplicated mess it always has been.
I am aware of a single solution on the horizon, but that won't help your problem today.
You could manage your email marketing within a solution like MailChimp. It requires a lot more work on your part, but the only solution, I can think of, is a workaround.
