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John - I think you're taking this a little too far. Bill is simply saying he's getting better results by sending the customer a text first. I have not heard him say they've ditched the phone altogether. Craig and I are just saying we'd prefer to do things in our personal lives without the phone first.
John - I think you're taking this a little too far. Bill is simply saying he's getting better results by sending the customer a text first. I have not heard him say they've ditched the phone altogether.
Craig and I are just saying we'd prefer to do things in our personal lives without the phone first.
