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Jerry,


Although I can think of only one company (a DMS company) that thinks  litigation with customers is the way to profitability, #2 is  sometimes your only option. The last time I spoke with a  lawyer about collecting unpaid invoices in the absence of a written  contract, the reimbursement for "reasonable attorney costs" would likely  be under 5% of the amount owed. The estimated costs for me to litigate  came to around 60% of the amount owed regardless of whether or not I  prevailed. So, I wrote that one off and now have a written contract.

 

If  you do end up with option #1 (writing this off),  I suggest you do it with a smile on  your face. Take the "loss" in the name of it being good for both you and  the dealership, thank them for doing business with you and ask them to  call you when they're ready for your services in the future. You want  them to remember that you "stepped up" on this. Who knows where these  people will be 6 months from now. You can decide whether or not you want  to do business with them any time. I doesn't make sense to force their  hand today. You might just get a call from one of them or someone they know in the future and if you still want to, you can say no then.


Cliff