- Apr 28, 2009
- 1,163
- 363
- First Name
- Jerry
I have an issue and I am probably not being rationale since I am really ticked off right now. I have never done contracts and I have always been trusting of my clients. I have never been burned by a dealer and that's about to change.
I have a client who has been using my call tracking numbers. They have always been a slow payer. In October they decided they wanted to kill the 800 numbers. I told them that they still had a lot of calls coming in daily on one of the numbers. I suggested they figure out a solution before I just turned it off. The number gets 20 calls per day on average. They told me they would let me know and I never heard back from them. Since the number was still active and I did not want to hurt their business, I left it active. After several months of invoicing and no payment I reached out to them. They are now claiming the don't want the number and they don't want the bill and that they won't pay the bill.
So here are my options:
1. Write off a 4 figure loss.
2. Let my attorney take them to court.
3. Sell the number to a competing VW dealer.
4. Change the ring to number from the dealership to the owners cell phone.
What would you do?
I have a client who has been using my call tracking numbers. They have always been a slow payer. In October they decided they wanted to kill the 800 numbers. I told them that they still had a lot of calls coming in daily on one of the numbers. I suggested they figure out a solution before I just turned it off. The number gets 20 calls per day on average. They told me they would let me know and I never heard back from them. Since the number was still active and I did not want to hurt their business, I left it active. After several months of invoicing and no payment I reached out to them. They are now claiming the don't want the number and they don't want the bill and that they won't pay the bill.
So here are my options:
1. Write off a 4 figure loss.
2. Let my attorney take them to court.
3. Sell the number to a competing VW dealer.
4. Change the ring to number from the dealership to the owners cell phone.
What would you do?