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hahaha... "So far, I haven't found flogging in the employee handbook."For the record, anyone thinking of adding call recording to your stores. Call Recording is a NEW management tool that is made for coaching. The results that we hear TOTALLY SHOCK MANAGERS. Too many managers are poorly trained and the only solution they can think of it to play the errors to the whole team. That method always fails.I'll ask my managers, WHAT IF there was a new tool that RECORDED THE MANAGERS PROCESSES? And, what if we displayed the managers errors to the staff? What if we displayed the managers errors to the other managers? Are we improving weaknesses or raising blood pressure? Coaching to conquer weaknesses improves processes and sells more cars. Call recording helps coaching... a thousand fold.
hahaha... "So far, I haven't found flogging in the employee handbook."
For the record, anyone thinking of adding call recording to your stores. Call Recording is a NEW management tool that is made for coaching. The results that we hear TOTALLY SHOCK MANAGERS. Too many managers are poorly trained and the only solution they can think of it to play the errors to the whole team. That method always fails.
I'll ask my managers, WHAT IF there was a new tool that RECORDED THE MANAGERS PROCESSES? And, what if we displayed the managers errors to the staff? What if we displayed the managers errors to the other managers? Are we improving weaknesses or raising blood pressure?
Coaching to conquer weaknesses improves processes and sells more cars. Call recording helps coaching... a thousand fold.
