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I must agree 100%.


Lexus store, we played the best and the worst call. Big mistake! After they heard the worst call half of the sales staff would not pick up a sales call!!! Ouch. This included some of our top sales people.


Not much progress in 6 months:

[ATTACH]966[/ATTACH]


Toyota store, we only played the best call and also paid the best call $100.00 spiff. As a result the sales staff started to compete, got some perfect calls and the store benefits from it


Consistent progress every month:

[ATTACH]967[/ATTACH]


P.S. Thank you Jerry.