• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →

RefreshFriday #17 – WIFF NIFF and the Future of Customer Experience

Jeff Kershner

Founder
Staff member
May 1, 2005
5,999
1,914
Awards
12
First Name
Jeff
Join us tomorrow - #RefreshFriday WIFF NIFF  "Shaun 'NIFF' Kniffin" of the Germain Motor Company as we discuss the "Future of Customer Experience" - Register NOW! DealerRefresh RefreshFriday Eps. 17 wiff NIFF (Shaun Kniffin)

Shaun has a unique perspective and philosophy on the future of how dealers will be working with their customers. We’re going to explore this and talk about some of the impediments currently blocking dealers from achieving a better customer experience.

Stick around til the end. We have a series of FUN questions to ask Shaun…

Be sure to join us every Friday on Facebook Live at 1PM EST. Miss a previous show? Subscribe to our YouTube channel OR join the DealerRefresh Forums and start watching right away!!
Twitter: http://twitter.com/dealerrefresh

#RefreshFridays - On the lot and in the forums and LIVE on Facebook
 

✨ AI Highlights

Jeff Kershner promotes episode 17 of RefreshFriday, a live Facebook series featuring Shaun 'Niff' Kniffin of Germain Motor Company discussing the future of customer experience in automotive retail. Kniffin shares his philosophy on how dealers should evolve their customer interactions and identifies key obstacles currently holding the industry back. The session promises both strategic insights and a lighthearted rapid-fire Q&A segment at the end.

Replies Views 0 2 Started Last Reply