This is just ONE of many frustrating ReyRey experiences. I ASKED REYREY TO FIX or IMPROVE THIS LAST YEAR AND GOT THE SAME LAME REPLY.
Arrrgggg.... Why did you re-open my pain!
Can you believe the awesome customer service reps cannot submit a dealers request for an platform fix (like this!). Can you believe They cannot file common user complaint for a fix. Oh, upper mngt may give lip service to this, but, they flat out suck wind and I'd love the chance to tell them to their face.
2 years ago, I went on a DealerRefresh rant about how AWFUL the reyRey Contact Management user experience is. It was a heartfelt review of its potential and how the product managers have put up a wall to prevent imporvement.
I said it then, I'll say it again.
Whom ever is in charge of ReyRey's Contact Management Customer Service, needs to takeover the Platform. I could rant for hours on this topic, but, I don't want to reopen the wounds... I've grown accustom to living with the Contact Management scabs.
