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Ripoffreport.com and your Dealerships Online Reputation

Wow can't we all just get along here? We are all car guys of high caliber and we all manage the industry as a whole when it all comes down to it. You guys are all great to know and I am glad to be friends with all of you and hang out with you here at NADA. I think that this site really was created for us to speak our minds as well as follow new trends and share knowledge. I do not think that fighting or starting to get negative at one another is a good thing. I had the chance to see Mark today and I respect him he is a good man and has a lot of great things to talk about. I also got to see Jeff today and as always, I love the guy he is brilliant and this site is amazing. Jeff needs extra special respect because he is the master and this is his baby and for that I will be grateful. I have not written anything in here about RedNumbat because I do want to be spammy as Alex mentioned. I think it is fair to mention CarFolks and RedNumbat but not write an article about it because if we want to advertise it we should pay and get a link. However, if we write an article about a vendor it should be to discuss reviews and opinions of what a great service it provides or what damage it can do. This was my reason for writing this article. Let's all get along and be happy, life is too short. Let's keep our names and reputations clean because it is a small world and we cannot afford to ruin that with nonsense.
 
Note to all vendors who are puzzled. See Brian's post above. It is a classic in social marketing success.

His message is pure and simple, it says to me (aka Buyer)... "Hi, I am Brian; here is some info to help you in this area... I am a SEO in our industry. Visit my site or call me anytime, I'm here to help."

I read his post visited the sites he referred to and bookmarked his site.

Hey! There's a lesson to us all here!

Note to dealers:
If you "hang" in car forums around your community and the audience knows you're a car dealer, your mission is to support the community... period. LET YOUR LINK TO THE SELLING. Do not get yourself into naked promoting and for sure, don't get upset at how short sighted your community members are for not seeing the value in your offers!

You'll be chum in the water.
Joe
 
Stan, very well put. Let us speak our minds and not be attacked for giving our opinions.

I made a comment and was brutally attacked for advocating a site I thought did a great job for dealers.

I was also accused of working for that site.

We can all get along and I appreciate your words.

Joseph "Joey" Stivick, Jr
 
Thanks. I just believe that our expressions should remain humble. You all have some interesting points and those links were a great addition to add to my point of how important dealership online reputation management. There is one company out there that I believe will eventually become as huge as autotrader but in the terms of reputation management. I am sure you all know which company that is because I know it is the first company that comes to my mind when thinking of about positive reputation management.
 
I haven't seen it mentioned on here and since it is highly topical, thought I would post it. I hope I'm not trampling all over the promotion thing, but I am not affiliated with this company (and in no way will benefit from their gaining business) in any way and I personally feel it is a fantastic tool.

When concerned with your on-line reputation, which all dealers should be, you need a monitoring tool to see what has been posted on the Web. You need to look at it all: blogs, forums, consumer sites, images, videos, etc. I know its a lot, but all of these things can be used in a negative attack. Now the reason for my post:

There is a service that does a great job of monitoring all of this. It is called trackur and can be found at www.trackur.com They have a 14 day free trial offfer for anyone to test the system.

I would strongly suggest anyone concerned about monitoring their online reputation take a look at this service. I think it will be worth your time.

Al Carl
Reynolds Web
 
I think that reputation management is extremely important to having a successful business, and looking at ripoffreport.com from a consumers’ perspective is a very important thing to consider. For a consumer, when they find bad reviews, they aren’t taking a large amount of time to figure out how viable the source is. The consumer sees good reviews and bad reviews, period. If you want to maintain your target consumers’ attention then you need to have a well maintained reputation.

As terrible as ripoffreport.com is, it is never going to go away. There will always be a ripoffreport.com whether it is the actual site or the review section in maps.google.com. Someone somewhere will always be posting something bad about your business. The important thing to remember is that in order to have a successful business you need to have some form of reputation management.
 
Hello,
 
If you are willing, would you please make your visitors aware of our attempt to organize victims of RipOffReport.com in order to put enough pressure on Google, Yahoo and other search engines to completely de-index RipOffReport.com from search results. Although Ed Magedson is a heartless opportunist, if it weren't for the search engines he would be irrelevant to the rest of the world.
www.BadForPeople.org
 
 
 
 
I recently filed a lawsuit against both Google and RipOffReport.com for civil conspiracy. If you download my lawsuit complaint as filed, you can read my theories on what I call the “humiliation algorithm”. In a nutshell, Google, by elevating RipOffReport.com results on any given search, repulses users of the search engine from the organization that there were looking for, thus causing them to click on GOOGLE AdWords® thus driving revenue from the ad click through at the expense of the business injured because of RipOffReport.com. Naturally, if the user clicks on the ripoff report link there is a 2nd bite at the cherry for Google because RipOffReport.com also distributes GOOGLE AdWords®.
 
More information is available here:
 
www.BadForPeople.org
 
Thank you in advance,
Michael Roberts. 
Organizer