Hello everyone,
I do not know if anyone else has some of the same issues as me but here it goes. I currently have a BDC that serves 10 dealerships. We currently use Contact Management and we are locked in a contract with Reynolds for another year. Since CM does not have a true "BDC" functionality it is becoming very difficult managing a large volume of appointments.
Is it currently possible to see how many appointments the BDC has booked on a given day and to also be able to see how many appointments there are in each store from the BDC per day.
Thank you,
John
I do not know if anyone else has some of the same issues as me but here it goes. I currently have a BDC that serves 10 dealerships. We currently use Contact Management and we are locked in a contract with Reynolds for another year. Since CM does not have a true "BDC" functionality it is becoming very difficult managing a large volume of appointments.
Is it currently possible to see how many appointments the BDC has booked on a given day and to also be able to see how many appointments there are in each store from the BDC per day.
Thank you,
John